Q: What does the website migration service entail? Will my website be safe?
A: The website migration service that we are offering is free (within a certain limit). We’ll move your web site(s) to our ultramodern cloud hosting platform without you having to do anything. We know from experience that switching hosting providers can result in lost information and unnecessary downtime. That’s the reason why we’ll perform all that for you at no cost!We have highly experienced administrators whose primary task is to ensure that your web site performs precisely as it did on your previous web hosting platform. Our administrators are experts in migrating custom–built web sites, as well as web sites that are based upon well–known apps such as Joomla™ and WordPress.
Q: How much time will it take for my site to be migrated to your platform?
A: We try to perform all web site migrations as quickly as possible. Even so, we do not have a set time frame for web site migrations. There are various elements that you need to take into consideration – the actual size of your web site and the workload of our website migration staff, etc. We always strive to carry out each migration within 48 hours. With less sizeable websites, our staff typically manages to finish within 24 hours.
Q: My privacy is crucial to me. What data do you need?
A: We will need the login information for your current hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my site be unavailable during the migration?
A: Nah. Your website will remain reachable online during the migration. Once everything is completed on our end, we’ll tell you so that you can preview it and check for problems. If everything’s OK, all you will have to do is edit your domain name’s DNS settings.
Q: Will my current hosting provider know that I am leaving them?
A: While we transfer your content, your web hosting provider will not be aware of the transfer at all. We will not contact them in any way.
Q: Does it matter what platform my present provider is using?
A: Yes. We support all traditional Linux–driven web hosting platforms. We do not support Windows–based hosting platforms, because we do not offer Windows hosting services ourselves.We also do not support proprietary website building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.